Your customers want it. Your employees want it. This is why you need it.

“Did you hear?” says Anna.   “Hear what?” I replied.   “The rumor is that John is on the way out.   I hear his numbers were not that great”. This type of water-cooler conversation happens every few seconds in most organizations.   Rumors spread like wildfire, consuming hours of productivity and stirring up many emotions. With research suggesting […]

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To Improve Employee Engagement, Let’s Fix this One Thing

An organization’s greatest asset is it’s people. We’ve heard that line before. When it comes to assets, over the years organizations have refined the craft of optimizing for efficiency and effectiveness.   We’ve learned to optimize production lines, supply chains, finance, and other functions so that every bit of productivity and scale can be squeezed out.  […]

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