Your customers want it. Your employees want it. This is why you need it.

“Did you hear?” says Anna.   “Hear what?” I replied.   “The rumor is that John is on the way out.   I hear his numbers were not that great”. This type of water-cooler conversation happens every few seconds in most organizations.   Rumors spread like wildfire, consuming hours of productivity and stirring up many emotions. With research suggesting […]

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To Improve Employee Engagement, Let’s Fix this One Thing

An organization’s greatest asset is it’s people. We’ve heard that line before. When it comes to assets, over the years organizations have refined the craft of optimizing for efficiency and effectiveness.   We’ve learned to optimize production lines, supply chains, finance, and other functions so that every bit of productivity and scale can be squeezed out.  […]

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Tomorrow’s Tide

When I received the following Guest post by Ilya Bodner, it immediately resonated with me.    In days that find us surrounded by smart phones, social media, and extreme consumerism, we are more aware than at any time in history of what everyone else is doing and what everyone else has, therefore surmounting pressure and influence on […]

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The Rise to Incompetence

Many newly promoted individuals often find themselves over-extended with their performance suffering as a result. When promoted for a position based on your performance in your current role rather your on abilities relevant to the intended role, is where eventually you can reach a job where you are unable to perform well, at which point you will no longer be promoted and will remain in that position indefinitely.

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Blog Turns 1

One year ago, after encouragement from a few friends and colleagues, I took the plunge to setup my own blog as a place to organize my thoughts and share some of my views with the world.   I have to admit. I was hesitant at first, thinking who in the world would want to even read […]

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Name Dropping is Cheating

Subject: Authority & Merit From: Jack Dorsey X-Mailer: iPhone Mail (9B206) Date: Wed, 5 Sep 2012 15:08:02 -0700 To: Square Squares, I’ve noticed a funny thing in the company. There’s been a high occurrence of folks using names, mine for instance, to push through an idea. “Jack really wants this to happen, Jack thinks this […]

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