Imagine you ran a business that virtually dominates the market. One day, you find out that a small start-up has somehow figured out a technology that lets your customers buy your product for 10% of your current price. Modern business strategy instantly focuses us on how to protect our businesses from competitors. Our instant urge […]Read more "Disruptors Don’t Play By the Rules"
“Did you hear?” says Anna. “Hear what?” I replied. “The rumor is that John is on the way out. I hear his numbers were not that great”. This type of water-cooler conversation happens every few seconds in most organizations. Rumors spread like wildfire, consuming hours of productivity and stirring up many emotions. With research suggesting […]Read more "Your customers want it. Your employees want it. This is why you need it."
When you are an established player in your industry and a new competitor emerges, the first natural reaction is to ignore them, but at the same time, keep a close watch from the corner of your eye to see what they’re up to. But what if that competitor accumulates 700,000 new customers within their first […]Read more "What’s Stopping Us From Changing Faster?"
When the Model T Ford was introduced in 1908, consumers were thrilled. They didn’t care that it didn’t have a roof or windshield wipers. It was better than a horse and buggy, and reinvented personal transportation. The Model T turned a page from an era of scarcity into an era of mass consumption. When Henry […]Read more "The One Word That Is Holding Us Back"
As I sort through nearly 2 gigabytes worth of pictures of my kids, I can’t help it but feel overwhelmed. There are literally thousands upon thousands of pictures and short videos that we shot over the past eight years, yet the struggle is not only with the volume, but the notion that you can’t help […]Read more "How This Button Is a Start to Getting Meaning Back"
“The problem of power is how to achieve its responsible use rather than its irresponsible and indulgent use – of how to get men of power to live for the public rather than off the public.” Robert F Kennedy “We have to change the direction of the project” says Phil, a middle manager in a […]Read more "I Say. You Do (and that’s just the way it is)"